Hotel amenities supplier for the UK
Since the UK left the EU single market, every delivery from Poland to a British hotel crosses a customs border. We handle it as a routine: road freight via the Channel, export declaration on our side, and the choice of DAP or DDP so your team does not have to learn customs to receive robes and slippers.
What to know about UK deliveries
Customs on every shipment
We file the EU export declaration. On the UK side someone must lodge an import declaration and pay import VAT and any duty — your customs broker under DAP, or our forwarder under DDP.
Origin matters for duty
Goods that qualify as EU origin under the UK–EU Trade and Cooperation Agreement can enter with no duty, using an origin statement on the invoice. Goods made at partner factories outside the EU follow the UK tariff for their origin.
EORI and VAT
For DAP imports your business needs a GB EORI number. VAT-registered hotels can usually account for import VAT through postponed VAT accounting on their return.
UK product marking
Children’s products tested to EN71 and carrying CE marking are accepted in Great Britain; cosmetics need a UK Responsible Person and SCPN notification, which our partner labs can arrange for UK-bound amenities.
Popular with UK hotels
Slippers
Disposable and reusable hotel slippers, printed or embroidered, closed or open toe.
Bathrobes
Waffle, terry, velour and kimono robes with your embroidered logo — adult and kids sizes.
Guest amenities
Branded toiletries, amenity kits, dental, vanity and shaving kits in your packaging.
Towels & spa textiles
Bath, pool and spa towels with a woven, embroidered or jacquard logo.
Kids club kits
Welcome kits, kids robes and slippers, backpacks, activity books and club merch.
Hotel souvenirs & gift shop
Lobby-shop lines and turndown gifts with your hotel and destination design.
Typical transit to the UK
| Method | Typical transit | When to choose it |
|---|---|---|
| Courier | 3–6 days | Samples and small cartons; courier handles customs entry |
| Groupage road freight | 3–6 days plus clearance | Standard for pallets of robes, slippers, towels |
| Dedicated truck | 2–4 days plus clearance | Openings, group deliveries to several UK hotels |
| Air freight | 2–5 days | Urgent replacements when a date cannot move |
Typical ranges after goods leave production. Clearance usually adds one to two working days when documents are complete.
Before you order for a UK property
- Decide DAP (your broker clears) or DDP (we deliver duty and VAT paid)
- Check your GB EORI number if you choose DAP
- Ask us for origin per item — EU-made or partner factory
- Seaside resorts: brief by February for the Easter–summer season
- Christmas and festive gifts: brief by early September
- Northern Ireland: ask us — different rules apply to goods from the EU
Frequently asked questions
Are you a hotel supplies UK company?
We are an EU company that delivers to UK hotels. That means customs on each shipment — which we handle — and in return small minimums, our own plush workshop and EU-made textiles for many items.
Is it worth buying hotel slippers for a UK hotel from the EU?
It depends on volume and origin. The price per pair is in our quote; with DDP, duty and delivery are shown separately, so you can compare the landed cost directly with a UK distributor.
Who pays duty and VAT?
Under DAP, you (through your broker or courier). Under DDP, our forwarder pays on import and we invoice the cost. Either way it is visible in the quote.
How long does customs clearance take?
Usually one to two working days with complete documents: commercial invoice, packing list, origin statement and commodity codes, all of which we prepare.
Can you deliver to Northern Ireland?
Yes. Goods moving from the EU to Northern Ireland follow different rules from Great Britain under the Windsor Framework; we confirm the route and paperwork with your order.
UK hotel, EU supplier
Tell us DAP or DDP and the delivery address. We will quote product, freight and import costs on separate lines within two working days.
Request a quote
Tell us about your property and what your guests should take home. We reply with a product proposal, logo mock-ups and a price per piece.
- Reply on working days, usually within a few hours
- Logo mock-ups before you order
- Written price within 2 working days
Prefer email? corp@mascotiq.eu · WhatsApp